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Invoicing and Payments
Payment Information
Please make all payments
out to Figment Cablesystems Inc.. Choose the following payment method
that’s right for you:
By
Mail
Make your cheque or money order payable to Figment Cablesystems Inc. and
send it to the address below along with your remittance portion of your
invoice.
#300,
5819 2 St. SW
Calgary, AB T2H 0H3
At
Your
Bank
Make your payment in-person or via automated teller machine at any chartered
bank or credit union. Please include your remittance portion with your
payment. For this payment method, you must receive your invoices by
postal mail - please contact our office to ensure your account has been set
up accordingly.
Visa or
MasterCard
Automatic or one time payments can be made using your Visa or MasterCard.
If you would like us to automatically
charge your credit card each month, simply contact our office and provide
your credit card information. We will charge the credit card provided,
the amount of your monthly invoice. Each month you will receive an
invoice showing the date the payment will be paid. Do not pay this
invoice, it is simply for your records.
Online
or Telephone Banking
Pay
your Figment account by online banking or telephone banking
at the following financial institutions:
Alberta Treasury Branches
(ATB)
Canadian Imperial Bank of
Commerce (CIBC)
President's Choice
Financial
Chinook Credit Union
Mountainview Credit Union
Servus Credit Union
and most other Credit Unions
During the initial bill registration process at your bank, you will be
prompted for the payee name of “Figment Cablesystems”, as well as your
Figment account number, found on your printed invoice.
If you cannot find us in the payee list, please
contact your branch to see if we can be added, as some branches do not
automatically update their list until they receive requests from customers.
* Unfortunately Figment is unable to
provide online or telephone banking at the Royal Bank of Canada, TD Canada
Trust, Bank of Montreal, or ScotiaBank at this time due to excessive
processing fees. We apologize for any inconvenience this may cause.
Pre-authorized Direct Withdrawal
Payments can be automatically withdrawn direct from your bank account. Please
provide us with a void cheque or form from your bank along with the
completed application form.
Click here to get more information.
Billing Information
Monthly,
quarterly, semi-annual or annual billing options are available for most services.
Contact us for more information.
Payment
for the full amount owing on an invoice is due according to the invoice due
date printed on your invoice. Any outstanding balance (including
accumulated interest) will accrue interest at a rate of 1.5% per month on
the total amount overdue. An unpaid account may result in suspension of
service.
Please advise Customer Service as
soon as possible if you notice a discrepancy on your invoice.
A
$20.00 returned payment handling fee will be charged to your account for
cheque or pre-authorized direct withdrawal payments that are dishonoured.
Go Green and receive your invoices
by email!
If you would like to receive your monthly invoices by email, please
click here to send us a request to update your account - include
your account name, account number and the email address you wish us to
send your invoices to. If you prefer, contact our office at
(866) 344-6368 to make the change and Go Green!
** Please note invoices sent by email
cannot be paid in-branch or via automated teller machines**
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